AI consulting · Healthcare AI products
SG TechPundits designs and builds practical AI systems: voice agents that book appointments, RAG chatbots grounded in your own content, and modern corporate websites built with AI. Our current focus is healthcare, starting with U.S. dental practices.
Incoming call · after hours
AI voice agent · dental practice
Illustrative example. Sample patient, not real data.
What we do
We architect each AI solution around your needs, not the other way around, and keep it flexible and configurable. We take it from project charter to production: requirements, architecture, build, and a feedback loop with the people who actually use it.
AI voice agents that answer every patient call, verify identity, and book, reschedule or cancel appointments directly in the practice system, with a clean handoff to staff for anything else.
Chat assistants that answer from your approved content, cite their sources, and decline what they shouldn't answer. One script tag embeds them in any corporate site.
Fast, modern company websites built with AI coding tools like Claude Code and Codex, so you get a polished site in days instead of months, ready for a chatbot when you are.
Products
Dental front desks handle check-in, insurance, payments and phones at the same time. Calls go unanswered and the same questions come in again and again. We're building two products to fix that.
A multi-agent voice assistant that answers patient calls 24/7 (all calls, overflow, or after hours) and books directly into the practice schedule.
Now in closed beta with a small group of dentists whose feedback shapes each release ahead of a soft launch.
How a call flows
A RAG chatbot that replaces static FAQ pages on practice websites. It answers within a set of practice-approved topics and says so when it isn't sure.
Built on the same platform as the voice agent. The same widget works for corporate websites outside healthcare.
Patient Assistant
Illustrative example.
How we build
Our voice agent and chatbots share a common platform layer, so each new product starts with memory, knowledge and observability already in place.
Agents coordinate over an event-driven message bus and use tool calling against practice databases and calendars, with a pluggable pattern for new data sources.
Conversation memory, caching, a document store with hybrid keyword and vector search, and a knowledge graph.
Every interaction is traced. Changes to prompts, flows or models must pass an evaluation gate before release.
Encryption in transit and at rest, per-practice data isolation, PII masking, and HIPAA-eligible cloud services under BAAs.
Technologies we work with
Where we've been, where we're headed
IT consulting for state government, and IT support for small dental practices.
Began building AI products for U.S. dental practices.
Voice agent in closed beta with dentists; patient assistant in development; AI-built corporate websites and RAG chatbots for clients.
Soft launch with initial practices, more practice systems and languages, then Indian hospitals.
About us
SG TechPundits Inc. was founded in 2018 in York, Pennsylvania, and spent its first years delivering IT consulting for state government and IT support for small dental practices. Working inside those practices is how we saw where their front desks struggle. That work taught us to start with the problem, write it down clearly, and ship things that hold up in production.
Since 2025 we've applied the same discipline to AI, architecting new solutions around what each client actually needs. We own the project charter, requirements and architecture, work side by side with practice owners in the U.S., and see every project through from design reviews to deployment.
Every dental practice works differently. We build AI solutions that are flexible and configurable, so they work for all of them.
Run a dental practice and want to join the beta? Need a chatbot for your website, or a new website altogether? Tell us what you're working on.
